Shipping policy
Welcome to SPICYWEAR. We are committed to delivering your orders quickly and safely across India. Please read our shipping policy below.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed, shipped, or delivered on Sundays or public holidays.
- During high-demand periods, product launches, or sales events, processing times may be slightly longer.
Shipping Time
Estimated delivery times within India:
- Metro Cities: 3–7 business days
- Tier 2 & Tier 3 Cities: 5–10 business days
- Remote Locations: 7–14 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
- Free Shipping on all orders
- A standard shipping fee may apply to orders below the free shipping threshold.
- Cash on Delivery (COD) charges, if applicable, will be displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing tracking details. You can use the provided tracking number to monitor your shipment's progress.
Cash on Delivery (COD)
- COD is available on selected pincodes across India.
- SPICYWEAR reserves the right to disable COD for certain locations or high-value orders.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Courier service disruptions
- Incorrect shipping information provided by customers
SPICYWEAR is not liable for delays caused by third-party courier partners.
Incorrect Address
Customers are responsible for providing accurate shipping details. If an incorrect or incomplete address is provided, delivery delays or additional charges may occur.
Damaged or Lost Shipments
If your order arrives damaged or appears lost in transit, please contact us within 48 hours of delivery (or expected delivery date) with your order number and relevant details. We will work with the courier partner to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
SPICYWEAR
Email: info@spicywear.co.in
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST
Thank you for shopping with SPICYWEAR. We appreciate your support and look forward to delivering your order. 🔥👕